Your data is protected with enterprise-grade security
All calls and data are encrypted in transit and at rest using industry-standard AES-256 encryption.
Multi-factor authentication and role-based access ensure only authorized personnel can view data.
We never sell or share your data. You own your data and can delete it anytime.
Hosted on secure, compliant cloud infrastructure with 99.9% uptime SLA.
Our systems undergo regular security audits and penetration testing.
24/7 monitoring with immediate response protocols for any security concerns.
We collect only the information necessary to provide our service: call audio, transcripts, caller information, and business configuration. All data is collected with explicit consent.
Your data is used solely to provide and improve our service. We use call data to generate transcripts, send summaries, and train the AI on your business-specific information.
Call records are retained for 90 days by default (customizable). You can delete data anytime from your dashboard. After account cancellation, data is retained for 30 days then permanently deleted.
We take compliance seriously and build our systems to meet international standards:
You have full control over your data:
Our security team is available to answer your questions and discuss your specific requirements.
Email: security@aireceptionist.nz
For Vulnerabilities: security-reports@aireceptionist.nz